At Sunflex Seeds, operated by SUNFLEX CHEMICALS PRIVATE LIMITED, we are committed to delivering your gardening products safely and on time. This Shipping & Delivery Policy outlines how we process, ship, and deliver your orders across India.
Order Processing
All orders are processed within 1–2 working days after successful payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Once your order is processed, it is handed over to our delivery partners for dispatch.
Shipping & Delivery Timeline
We aim to deliver your orders within a reasonable timeframe depending on your location:
- Metro Cities: 3–5 working days
- Other Cities & Towns: 4–7 working days
- Remote Areas: 5–9 working days
Please note that delivery timelines are estimates and may vary due to external factors such as weather conditions, logistics delays, or high demand periods.
Shipping Charges
Shipping charges, if applicable, will be displayed at the time of checkout. We may also offer free shipping on selected products or order values as part of promotional offers.
Order Tracking
Once your order is shipped, you will receive a confirmation message with tracking details. You can use this information to track your shipment in real time.
Cash on Delivery (COD)
We may offer Cash on Delivery (COD) on selected orders and locations. Availability of COD will be shown at checkout.
Please ensure that the correct address and contact details are provided to avoid delivery issues.
Delivery Attempts
Our delivery partners will typically make multiple attempts to deliver your order. If the delivery is unsuccessful due to incorrect address, unavailability, or refusal to accept the order, it may be returned to us.
In such cases, re-shipping charges may apply.
Delays in Delivery
While we strive to deliver orders on time, delays may occur due to unforeseen circumstances such as:
- Weather conditions or natural disruptions
- Transportation or logistics issues
- High order volumes during peak seasons
Sunflex Seeds will not be held liable for delays caused by third-party delivery services, but we will always assist you in tracking and resolving such issues.
Damaged or Lost Shipments
If your order arrives damaged or if there is any issue with the package, please contact us within 48 hours of delivery with proper details and supporting images.
We will investigate the issue and arrange for a replacement or refund as per our policy.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at the time of placing the order. Sunflex Seeds will not be responsible for delivery failures due to incorrect or incomplete addresses.
Contact Us
If you have any questions regarding shipping or delivery, feel free to contact us:
SUNFLEX CHEMICALS PRIVATE LIMITED
Shop No S-24, Atlantic K-10, Sarabhai Complex, Subhanpura, Vadodara, Gujarat – 390023
Phone: +91 9265937864
Working Hours: Mon-Sat, 10 AM to 7 PM
We are dedicated to ensuring a smooth and reliable delivery experience for all our customers.