At Sunflex Seeds, operated by SUNFLEX CHEMICALS PRIVATE LIMITED, we strive to provide high-quality gardening products and a smooth shopping experience. However, if you are not completely satisfied with your purchase, we offer a simple and transparent return and refund process.

 

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Return Eligibility

 

 

We offer a 7-day return and refund policy from the date of delivery. To be eligible for a return, the product must meet the following conditions:

 

 

• The item must be unused and in its original condition
• The product should be in its original packaging
• The return request must be raised within 7 days of delivery

Products that do not meet these conditions may not be eligible for return or refund.

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Non-Returnable Items

 

Certain products are not eligible for return due to their nature. These include:

 

• Opened or used seed packets
• Perishable or consumable items
• Products damaged due to misuse or improper handling
• Items purchased under clearance or special discounts (if applicable)

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Damaged or Incorrect Products

 

If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery. We may request photos or videos for verification.

 

Once verified, we will arrange for a replacement or initiate a full refund at no additional cost to you.

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Return Process

 

To initiate a return, please contact our support team with your order details. After reviewing your request:

 

• Our team will guide you through the return process
• Reverse pickup may be arranged where available
• In some cases, you may be required to ship the product back to us

Return shipping instructions will be shared after approval.

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Refund Process

 

Once the returned product is received and inspected, we will process your refund.

 

• Refunds are issued to the original payment method
• Processing may take 5–7 working days after approval
• In case of Cash on Delivery (COD), refunds may be processed via bank transfer
  
  

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Cancellation Policy

 

Orders can be cancelled before they are shipped. Once the order has been dispatched, cancellation may not be possible, and the return policy will apply instead.

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Important Notes

 

• Refunds are subject to product inspection and approval
• Shipping charges (if any) may be non-refundable unless the return is due to our error
• Sunflex Seeds reserves the right to reject returns that do not meet the above conditions
  
  

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Contact Us

 

For any return or refund requests, please contact us:

 

SUNFLEX CHEMICALS PRIVATE LIMITED
Shop No S-24, Atlantic K-10, Sarabhai Complex, Subhanpura, Vadodara, Gujarat – 390023
Phone: +91 9265937864
Working Hours: Mon-Sat, 10 AM to 7 PM

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We are committed to ensuring your satisfaction and will always try to resolve your concerns in the best possible way..